CV Heap
Filed under: hiring, repaired
Rev. 001 · not yet public
You are more than a
condensed summary
of job tasks.
Most job platforms match on keywords too. That is the problem, not the fix. CV Heap starts from the work you actually did.
What’s Broken
Exhibit A · one application, as the filter read it
Elena Duarte
Guest relations manager · 6 yrs
Rebuilt the complaints process after a supplier failure, cutting repeat escalations by half.
Trained eleven people to hold a service standard nobody was checking.
Reporting done in Excel PowerBI
Talked down a guest who had been shouting at reception for twenty minutes, then wrote the script the team still uses.
Degree: BA, 2.9 GPA. 2.9 < 3.5 — out
Example CV. Not a real applicant.
Auto-reject
Five fields decided it. None was the work.
Everything struck through is the part that made her good at the job. The filter never saw it, because the only things cheap to compare are a title, a number and a named tool.
So people send more, because more feels like the only lever left. It is not a lever. A wider spread produces a worse match, every time, for the applicant and for whoever is reading the pile.
What the filter asked
- Candidate lists PowerBI? yes
- GPA of 3.5 or higher? no
- Exact title match? no
Result: never read by a person.
How It Works
Scoring sheet · the same questions, asked of everyone
A hairdresser manages hostile customers under pressure, holds quality steady across a long day, and rebuilds trust after someone else’s mistake. So does a guest relations manager. So does anyone in HR handling a grievance. The titles share nothing. The work shares most of it.
Elena Duarte
Guest relations manager · 6 yrs
Rebuilt the complaints process after a supplier failure, cutting repeat escalations by half.
Trained eleven people to hold a service standard nobody was checking.
Reporting done in Excel PowerBI
Talked down a guest who had been shouting at reception for twenty minutes, then wrote the script the team still uses.
Degree: BA, 2.9 GPA.
Example CV. Not a real applicant.
Must interview
| Hair | HR | Corp | Guest | |
|---|---|---|---|---|
| Hostile clients | Yes | Yes | No | Yes |
| Quality under pressure | Yes | No | Yes | Yes |
| Trust after a mistake | Yes | Yes | Yes | Yes |
| Critical failures | Yes | Yes | Yes | Yes |
| Unseen standards | Yes | No | Yes | No |
- No paywallThere will never be a paywall on your best matches.
- Which meansIf you are hiring, the person who fits your role will find it.
- No noiseNo promoted listings, and no ghost jobs.
- Both sidesMutual interest is visible to both, or to neither.
Where You Start
Blank page · yours to fill
Our scoring system only knows about the work you have described in writing. This is the opposite of condensing everything you have ever done into a machine-readable form. This is your career, and your story.
A résumé is one page, rewritten for every single employer, catered to what that business needs from you. Done properly it is the long, tedious, unglamorous part of applying, and it never really finishes.
A work journal is the opposite. It is relaxed. You write down what you did while you still remember it: the problem, what you tried, what it cost, what changed because of it.
The service is not ready yet. The journal is, and it needs nothing from us.
Your journal is the story you want to tell.
How to start a work journal Tell me when CV Heap is ready
Your journal stays in your own git repository. We read it only when you ask us to, and we keep no copy.